Your calls handled, even when your team can't answer.
DeskCover answers your calls, handles common enquiries and booking requests,
so your customers get help without interrupting your day.
Built for service businesses that rely on phone enquiries: barbers, salons, tradies and local operators.
New booking enquiry
James · Skin fade, Bellamack
Looking for tomorrow afternoon
Your customers still call when you’re busy.
When nobody can answer, customers can be left waiting, sent to voicemail or forced to try again. DeskCover gives them someone to speak to when your team isn’t available.
20 to 40%
Estimated inbound calls missed by busy service businesses while on the job
85%
Of missed callers may call a competitor instead
Your customers don’t always call at a convenient time.
You might be with a client, on a job, helping another customer or already closed for the day. DeskCover means the call can still be handled without pulling you away from what you’re doing.
Busy with a customer
Calls can still be handled while your attention is elsewhere.
Outside business hours
Give customers someone to speak to when your team has finished for the day.
Every call matters
Customers can get help without waiting for someone to call them back.
DeskCover picks up when you can't.
DeskCover works like a virtual receptionist for your business. It answers calls in a natural voice, handles common enquiries, asks the right questions and captures the information your business needs.
For salons, DeskCover can also answer questions about services and pricing, check appointment availability and help clients book, reschedule or cancel appointments, depending on the booking system you use.
- Answers incoming and missed calls, including after hours
- Answers service and pricing questions
- Checks availability and books, reschedules or cancels appointments
- Works with supported booking and calendar integrations
Appointment confirmed
Salon example
Emily
- Service
- Cut & Colour
- When
- Friday, 10:00 AM
- Client
- New client
- Availability checked
- Appointment booked
- Calendar updated
How it works
Your calls are covered
Choose how you want DeskCover to handle your calls. It can answer straight away, when your team is unavailable, or after hours.
Your AI receptionist handles the call
It speaks naturally with your client, answers questions about your services and pricing, and understands what they need.
The enquiry gets handled
Depending on your setup, DeskCover can capture information, answer questions, check availability and help customers book, reschedule or cancel appointments.
Who it's for
Businesses where the phone brings the work in, and the owner is usually busy doing it.
Barbers
Bookings, service questions and walk-in enquiries handled while you're mid-cut.
Salons
Service enquiries, availability and bookings handled while you're with a client.
Tradies
Job type, urgency, and location taken while you're on the tools.
Cleaners
Property size, frequency, and preferred times collected in one call.
Local service businesses
Any business where the phone is the front door and enquiries can't wait.
What you get
Answer calls when you can’t
Busy with a client or closed for the day? Your AI receptionist can handle the call.
Book appointments
With supported booking integrations, clients can check availability and book while they’re on the phone.
Reschedule & cancel bookings
Routine appointment changes can be handled without interrupting your team.
Answer service & pricing questions
Give callers accurate information about your services, pricing and common customer enquiries.
Fewer interruptions
Spend less time stepping away from clients to answer routine phone calls.
Works with your existing number
Keep the business number your customers already know while DeskCover handles calls according to your setup.
Built around your business
Every business handles calls differently. We’ll recommend the right setup based on your call volume, systems and what you want DeskCover to handle.
Book a free demoNever miss an important call.
Whether you need every call answered, extra coverage when you're busy, or help after hours, DeskCover can be configured around your business. See how it would work for you with a free demo.
Book a free demoCommon questions
Book a demo
Tell us a bit about your business and we'll show you how DeskCover would handle your calls.
Prefer email? Contact us at contact@deskcover.com.au